Google’s Fi cellular service is getting an upgrade, and since this is 2025, there’s plenty of AI involved. You’ll be able to ask Google AI questions about your bill, and a different variation of AI will improve call quality. AI haters need not despair—there are also some upgrades to connectivity and Fi web features.
As part of this update, a new Gemini-powered chatbot will soon be turned loose on your billing statements. The idea is that you can get bill summaries and ask specific questions of the robot without waiting for a real person. Google claims that testers have had positive experiences with the AI billing bot, so it’s rolling the feature out widely.
Next month, Google also plans to flip the switch on an AI audio enhancement. The new “optimized audio” will use AI to filter out background sounds like wind or crowd noise. If you’re using a Pixel, you already have a similar feature for your end of the call. However, this update will reduce background noise on the other end as well. Google’s MVNO has also added support for HD and HD+ calling on supported connections.
The AI stuff aside, Google is making a long-overdue improvement to Fi’s web interface. While Fi added support for RCS messaging fairly early on, the technology didn’t work with the service’s web-based features. If you wanted to call or text from your browser, you had to disable RCS on your account. That is thankfully changing.
Come December, Google says Fi will have full RCS support online. That means subscribers will be able to access calls, messaging, and voicemail via Fi on the web without turning off advanced messaging features. Google says the feature has also been cleaned up for a better experience and made more accessible from the Fi account page.
There’s one more change, and this one might prove a little controversial. Pixel users on Fi will soon get a feature called Wi-Fi Auto Connect+, which switches your phone from mobile data to Wi-Fi when a certified access point is in range. Google says there are “tens of millions” of Wi-Fi hotspots in its supported network, all of which are allegedly secure and fast. Pixels will show a W+ icon in the status bar to indicate when you’ve been switched to a supported Wi-Fi network.
Wi-Fi auto switching could save you some data and deliver higher speeds, but not all Wi-Fi is created equal—there are times your mobile data could be better than what you get from a random hotspot. Google’s feature will switch you over even if you have a good mobile connection, which probably saves Google money versus having you connected to T-Mobile’s data network. Google’s Jane Harnett confirms Pixel users will be opted in to Wi-Fi Auto Connect+, but there will be an option to disable the feature if you want to stick to mobile data.
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