Bungie has confirmed that players in Marathon will be able to recover lost gear if they disconnect due to server issues.
In a February 23 X/Twitter post outlining networking and security plans for the upcoming extraction shooter, Bungie explained how disconnections will work during matches, including what happens if players lose connection mid-match.
The developer said players will normally be able to reconnect and continue playing without losing progress while also recognizing that doing so may not always be possible.
Bungie outlines disconnect protections for Marathon runs
According to Bungie, players who disconnect during a session can return to the match if their connection recovers. The developer also explained that player characters will remain in the game world while disconnected, allowing teammates to protect them until they return.
“When you are in the middle of a high-stakes run, losing your network connection can lead to a life-or-death situation. If you crash or get disconnected, your shell will remain in the game world and can be protected by your crew. Restart your network connection if needed and launch back into the game to reconnect to your shell and complete your run.”
In instances where disconnects are the result of server-side issues, though, the studio said it would “attempt to return the starting gear to all impacted players.”
However, Bungie noted that refunds will only apply to certain server error scenarios and will not cover losses caused by player internet problems or client-side issues.
“Gear refund only applies to a subset of server error conditions and will not cover gameplay losses due to Internet connectivity or client-side problems.”
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